At AOKING Sri Lanka (AOKINGLK), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase through our website.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order
  • Contact our customer support team
  • Subscribe to updates or promotions

This information may include your name, email address, phone number, billing/shipping address, and payment-related details required to complete transactions.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders efficiently
  • Communicate order updates and customer service responses
  • Improve website functionality and user experience
  • Send promotional messages or product updates (only if you choose to receive them)

We ensure that your data is used solely for legitimate business purposes related to your interaction with AOKINGLK.

3. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
 While we strive to protect your data, please note that no online transmission or storage system can be guaranteed to be 100% secure.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
 Information may only be shared when necessary to:

  • Process secure payments through trusted payment gateways
  • Arrange product delivery via logistics partners
  • Comply with legal or regulatory obligations

All service providers are required to handle your data responsibly and confidentially.

5. Cookies & Website Usage

Our website uses cookies and similar technologies to:

  • Enhance browsing performance
  • Remember user preferences
  • Analyse website traffic and improve functionality

You may disable cookies through your browser settings, though some features of the site may not function optimally.

6. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data, subject to legal or transactional requirements

Opt out of marketing communications at any time

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page.