Contact Us

Address: No. 221/A, High Level Road, Maharagama

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

 Yes. All product images displayed on the website are of genuine AOKING items available in Sri Lanka. We ensure that the design, colour, and features match the product you receive. Minor variations may occur due to lighting or screen display settings, but the specifications remain the same.

Where can I view my sales receipt?

 Once your order is confirmed, a digital invoice will be sent to your registered email address. If you created an account during checkout, you can also log in and view your order history and download the receipt anytime.

How can I return an item?

 If you need to return a product, please contact our customer support team within the eligible return period with your order details. Our team will guide you through the return process, including packaging instructions and the return location.

Will you restock items indicated as “Out of Stock”?

 Many of our popular items are restocked regularly. If a product is currently unavailable, you may contact us to check expected availability or explore similar alternatives recommended by our team.

Where can I ship my order?

We currently deliver island-wide across Sri Lanka. Simply enter your preferred delivery address at checkout, and our logistics partners will ensure your order reaches you safely within the estimated delivery timeframe

Information about us

CONTACT US FOR ANY QUESTIONS